Support
For technical support or a privacy request, use the role-based address shown on this page.
Useful checks
- Check the network connection before retrying a search or payment.
- If a payment status is uncertain, do not pay again: contact support with the displayed booking identifier and no card data.
- Never attach a passport copy to a support email.
To help us diagnose an issue
- include the app name, platform, and operating-system version;
- describe the steps that reproduce the issue;
- do not send a backup, receipt, inventory, or personal screenshot unless explicitly requested and reviewed by you.
Never email a password, full card number, or passport copy.