Support
For technical support or a privacy request, use the role-based address shown on this page.
Useful checks
- Check the network connection and sign in again before retrying a booking, file, or document request.
- Camera and notifications are used only after your action or permission.
- Never email support a password, card data, or a copy of a travel document.
To help us diagnose an issue
- include the app name, platform, and operating-system version;
- describe the steps that reproduce the issue;
- do not send a backup, receipt, inventory, or personal screenshot unless explicitly requested and reviewed by you.
Never email a password, full card number, or passport copy.